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I sent this response to you on 7/3/15: 'Hi Michael, your response is wrong. Of course, it IS definitely possible to view from the console, but the system is not only LAN based, it is also WAN capable so, it can send email and images to remote computers and smartphones via the web. Your contention that, 'In order to view the cameras on the system, you must be physically at the console to view it correctly.' is more hogwash. BNC connectors have nothing to do with a network's capability to send the relatively low data volume of static, non-dynamic images.

BUNKER HILL SECURITY DVR PUT VIDEOS HOW TO

I could tell that you don't have a working knowledge of how to get a DVR security system to remote view to a Smartphone and remote computer when you noted that I am using a BNC system and not an IP system that resides on your network. I appreciated you had taken the time to send me a copy of my DVR's manual. However, I was very disheartened to hear your response. It was a no-brainer to decide to ask Just Answer for help in setting up my specific hardware.

BUNKER HILL SECURITY DVR PUT VIDEOS PRO

I was not able to get my system to view after reading the advice from that Just Answer pro because I am using a different modem and the setup menus are entirely different. I knew you guys were going to get my system running so I can protect my home and have the capability to remotely view every square inch of my property to keep my house and loved ones away from harm. John asked, 'I have a bunker hill security system I am trying to set up to view cameras online with my phone and online How do I get this set up to work I have tried everything possible I can think of.' The Just Answer representative bent over backward asking questions and recommending tweaks over several days until he got the client's system to remotely show images! It was impressive.

I was impressed when I saw an online conversation between a Just Answer pro and a customer named John dated 2/2012.

Mike, my original question asked, 'How to hook up a Bunker Hill security DVR model 61229 to view online with HP Pavillion desktop LAN computer and HTC M18 WAN smartphone via Motorola Arris model SBG6580 modem/router?' I bought the Bunker Hill Security DVR model 61229 a month ago and couldn't figure out how to get the DVR and computer and Modem and Smartphone to synchronize allowing me to remotely view. I need my security system to be 100% functional as soon as possible.

BUNKER HILL SECURITY DVR PUT VIDEOS MANUAL

To use this feature, the WAN needs to be set up first.' I tried to follow the Owner's Manual directions countless hours without success and finally decided to pay my hard earned money to get the IT Professionals at JUST ANSWER to figure out how to sort this thing out. Your response erroneously stated, '.In order to view the cameras on the system, you must be physically at the console to view it correctly.' All I want is a detailed correct response to my original question: 'How to hook up a Bunker Hill security DVR model 61229 to view online with HP Pavillion desktop LAN computer and HTC M18 WAN smartphone via Motorola Arris model SBG6580 modem/router?' The box that the system was shipped inside holds clues to the WAN capabilities of the system: The original box that contained this system at purchase has 3 pictures of a smartphone showing a picture captured via this system's WAN capabilities.all three smartphone pics on the box boast in big letters, 'Mobile Phone and Web Surveillance.' The LARGEST print on the box states, '8-Channel Surveillance DVR with 4 Cameras & Mobile Monitoring Capabilities.' The box also states, 'Record, Playback, and Transmit Video.' You might have also looked toward the Owner's Manual for more clues regarding how this system sends pics and videos: of the Owner's Manual shows how to do WAN port forwarding to send the recorded pics and videos to a modem and then to 'Remote Computer Access' and then to 'Smartphone Access.' is headed 'SET UP REMOTE VIDEO STREAM' with a subheading saying 'Network/Substream' followed by the directions to 'Select Channels To Export Through Network Connection.' is titled 'Wide Area Network (WAN) Setup.' The bottom of is headed 'SMARTPHONE.' Beneath that heading it states 'For connecting to the DVR with a Smartphone.

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